Privacy Policy

This Privacy Policy will help you understand how singinghq.com (“Singing HQ”, “us”, “our” or “we”) processes any and all data and information collected in relation to your use of our website. We are committed to protecting and respecting your privacy. By using this website, you consent to this Privacy Policy. We encourage you to review our privacy policy whenever you visit our website to make sure that you understand how your information will be used.

Who we are

Our website address is: https://singinghq.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information Collection and Use

We collect information from visitors to singinghq.com through data capture forms and contact forms. We collect your details when you email us with an enquiry. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). We process the personal information you have given for the purposes of providing:

    • The information you have requested
    • Appropriate and useful communications
    • Assistance to help improve our services and your experiences
    • Services you request from us for you or your business
    • Managing our contractual relationship with you
    • Operating and managing our business operations
    • Complying with legal requirements
    • Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use.)
    • Undertaking data analytics. More details on how we run analytics can be found in the section: Cookies and Web Beacons
    • Marketing our products and services to you

In addition to the above, we may collect information automatically about your visit to our website through the use of Cookies or Log Files, as described below. We will not use your personal data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.

Information Sharing

We may transfer personal data to our service providers, professional advisors, public and governmental authorities or third parties in connection with a (potential) corporate or commercial transaction. Such outside parties may be located in other countries. Before we do so, we take steps to ensure that your personal data will be given adequate protection as required by relevant data protection laws and Singing HQ’s internal policies. If you are located in the European Union (“E.U.”) or European Economic Area (“EEA”), unless you are otherwise notified, any transfer of your personal data to third parties outside the EEA or EU will be based on an adequacy decision or are governed by the standard contractual clauses. Any other non-EEA related transfers of your personal data, will take place in accordance with the appropriate international data transfer mechanisms and standards.

If you request a password reset, your IP address will be included in the reset email.

Sensitive Personal Data

We do not generally seek to collect sensitive personal data (also known as special categories) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with local data privacy law requirements. If you choose to provide us with unsolicited sensitive personal data, you consent to our using the data, subject to applicable law as described in this privacy policy. The term “sensitive personal data” refers to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Web Beacons and Advertiser Features

We use Google Analytics advertiser features, which include Demographics and Interest reporting, Remarketing, GDN Impression Reporting, and the DoubleClick Campaign Manager integration. If you wish to opt-out of Google’s Analytics, including the advertiser features, they provide a tool for your browser. Please see their website here for more information: Google Opt-out.

Log Files

Singing HQ follows a standard procedure of using log files. Log file information is automatically reported by your browser each time you make a request to visit a webpage. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages and the number of clicks. These are not linked to any information that is personally identifiable. If used, the purpose of the information is for analyzing trends, administering the site, tracking users’ movement around the website and gathering demographic information.

Children’s Information

In compliance with the Children’s Online Privacy Protection Rule (“COPPA”), Singing HQ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will make our best efforts to promptly remove such information from our records.

You can learn more about COPPA at FTC: Children’s Online Privacy Protection Rule.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to Other Websites

Singing HQ is not responsible for the practices employed by any external websites or services linked to or from singinghq.com, including the information or content contained within them. Our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that Singing HQ is not responsible and does not have control over any third-parties that you visit.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to singinghq.com with regards to the information that is shared and/or collected. This policy is not applicable to any information collected offline or via channels other than this website.